Contact — Thirtify | Embroidery Digitizing & Vector Art
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LET'S
GET IN
TOUCH.

Have a question before you submit? Need support on an active order? Everything is handled through your dashboard — the fastest way to reach us. Or use the form for general inquiries.

Quick Message

We respond within 24 business hours

TWO WAYS
TO CONTACT US

We keep communication structured so nothing gets lost. If you have an active order, your dashboard is always the fastest route.

✉️
Email
General inquiries · Pre-project questions

For questions before you register, general inquiries, or anything not related to an active order.

💡 Suggested subject: Inquiry / Question / Support

We respond to all emails within 24 business hours. For faster help on active orders, message us through your dashboard instead.

🌍
24/7 Global Support

ALWAYS ON.
ANY TIMEZONE.

Our team operates across multiple time zones around the clock. Submit a file at 3am, get a confirmed price by morning. No business hours. No "we'll get back to you Monday."

WHY YOUR
DASHBOARD IS
FASTER

Email works fine for general questions — but for active orders, the dashboard is a different league. Here's why every serious client switches to it.

🔗
Linked to your order
We see your file, your specs, and your history the moment you message. No re-explaining context every time.
Faster responses
Dashboard messages are flagged against active orders. They get seen and answered faster than general email.
🔒
Secure file handling
Files and messages stay inside your account — not floating in email threads or shared inboxes.
📁
Full history, always accessible
Every message, every revision request, every delivered file — all tied to the order they belong to.
Open Dashboard
Dashboard communication
Ready to Start?

SUBMIT YOUR
FIRST FILE

Get Started. Upload your file. Get a confirmed price in your dashboard — no commitment until you approve it.